Archive for the ‘Restaurants’ Category

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Customer service PR lessons; the good, bad, and the ugly ~ Part 2

Tweet Today’s part of this two part story is about the good…. Culinary customer service at its worst… Yesterday’s blog post was about customer service at its best. RECAP Jose and I recently went to the Asheville, North Carolina, area to visit my daughter Katie, son-in-law Ray, and our two grandsons; Jonathan (14 years old) and […]

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Customer service PR lessons; the good, bad, and the ugly ~ Part 1

Tweet Today’s part of this two part story is about the good…. Culinary customer service at its best… Who thought when I’d visit my kids I’d end up with a customer service story. Proving… you can take the wine PR person out of wine country, but you can’t take the PR out of the wine person. […]

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Can you send your review to me about my wine, so I can market myself?

Ronn offers a stellar wine program…

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How do you consider the three-tier system in the wine world of the US to be functioning?

Through NAWR Associate Membership, individuals and businesses that may not be retailers, may be just starting out as wine retailers or may merely support the principles that guide NAWR can join with liked mined concerns in supporting NAWR goals.

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Open letter to wine event volunteers ~ Everyone is a CO-STAR

So, dear Volunteers, imagine if we advocacy groups didn’t have you for our wine events. Simple math suggests that this advocacy group, for instance, would have to either close down, or find a volunteer to run the group.

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Debbie Shu, my favorite restaurateur

Tweet What makes a great one? People like Debbie Shu, my favorite restaurateur, is an example of why we adore the chefs whose foods deliver both sustenance and comfort. Add a great wine list to the restaurant’s mix and there’s nowhere else to go, when sustenance and comfort are what we crave outside of our […]

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Delectable Teams Up with VinTank to Unite Wineries and Wine Lovers

Tweet Delectable Teams Up with VinTank to Unite Wineries and Wine Lovers I’ve been very enamored with VinTank, the wine industry’s think tank, since their very beginnings. I really appreciate innovation in any profession, including the wine business. I find that it seems to move much too slowly. There are those – the farmers most […]

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Howling Wolf in the Sierras and lightweight in a saloon ~ What? No wine!

Tweet Years ago, I worked for Ironstone Vineyards. It was a two and a half year gig, and I intuitively knew going into it that it would only last two years. It managed to squeak out to two and a half years, with the last six months really squeaking along… except for that howling night. […]

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Seventh Annual DARK & DELICIOUS PETITE SIRAH™ event updates ~ February 22, 2013

Tweet DARK & DELICIOUS PETITE SIRAH™ is the preeminent, Petite Sirah annual event in all of the world, held by PS I Love You, Inc.: Important California wineries pour their Petites, some very rare, older vintage Over 30 fine food restaurants, specialty food producers, and caterers join us …supporting this Seventh Annual Petite Sirah extravaganza. […]

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What if restaurants listed the alcohol percentage of the wine on their wine lists?

Tweet I know, I know… this opens up a can of worms. That said, I just had a glass of wine in Napa Valley at Rutherford Grill last week, and it was so hot it nearly burned my throat. It was a Viognier; it lacked all varietal character, and I thought to myself, “This wine […]