Archive for the ‘Public Relations’ Category

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No answer is an answer

Tweet No answer is an answer, if you don’t understand that yet. When “no” is an answer, it t can mean several things: The person is on vacation The person isn’t quite sure what to say and needs more time to think about it It’s a “no,” but the person is not even going to […]

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How much can I dissolve myself as a wine publicist?

Tweet Throw in some wine, and I’d say I could dissolve my wine publicist job in the blink of an eye, wine being the liquid factor here. This is what is swimming around in my head today, as I write my journey as a wine publicist… I need to keep myself in balance, on this […]

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Tell me why I should be a member of your group

Tweet If I hear “Tell me why I should be a member” one more time…  Well, I still don’t know what I’ll say; but, I know what I’d like to say. It would go something like this: If I have to tell you why you should be a member of any organization, I’d just be […]

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Customer service PR lessons; the good, bad, and the ugly ~ Part 2

Tweet Today’s part of this two part story is about the good…. Culinary customer service at its worst… Yesterday’s blog post was about customer service at its best. RECAP Jose and I recently went to the Asheville, North Carolina, area to visit my daughter Katie, son-in-law Ray, and our two grandsons; Jonathan (14 years old) and […]

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Customer service PR lessons; the good, bad, and the ugly ~ Part 1

Tweet Today’s part of this two part story is about the good…. Culinary customer service at its best… Who thought when I’d visit my kids I’d end up with a customer service story. Proving… you can take the wine PR person out of wine country, but you can’t take the PR out of the wine person. […]

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Trending PR, is this the way of the future or just a guise?

Tweet I got to thinking about an Email exchange that I had last week, and couldn’t help but ask myself if this was trending PR or not. I’m going to just share the exchange and you be the judge. INCOMING EMAIL: Editor Deadline: Need Holiday Recipes Hi Jo, My name is Bob and I’m with […]

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PR 101 ~ Personal emails are a true path

Tweet PR 101 I don’t get as many comments on my wine blog as I do private Emails… Why I don’t get as many comments on my wine blog as I do private Emails… I don’t write a blog to elicit extensive comments on what I’ve put out there. Controversial stories always elicits emotions and […]

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Reputation Management – PR 101

Tweet If someone has just had a very bad experience at – say – your hotel, how would you handle it? Try your utmost to make that person happy? Tell that person to “go find another hotel”? This just happened to my family members. And when I tried to call the hotel to get to […]

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So you’re from the media, why should I care?

Tweet [This image is of Michael-David Winery’s tasting room. It exemplifies what I’ve been saying since the beginning of my wine career… A tasting room is a farm store. If we think of wineries as an agriculture stop along the way, we have a deeper understanding of the entire wine process. Since I’m mentioning Michael-David […]

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Wacky Peter Nowack, a wine professional with a razor sharp edge

Sorry, Peter, that I’ve called you “wacky.” I mean it the best possible way. When I’m dead and gone, I hope people refer to me as having been “wacky.”