Archive for the ‘Public Relations’ Category

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Tell me why I should be a member of your group

Tweet If I hear “Tell me why I should be a member” one more time…  Well, I still don’t know what I’ll say; but, I know what I’d like to say. It would go something like this: If I have to tell you why you should be a member of any organization, I’d just be […]

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Customer service PR lessons; the good, bad, and the ugly ~ Part 2

Tweet Today’s part of this two part story is about the good…. Culinary customer service at its worst… Yesterday’s blog post was about customer service at its best. RECAP Jose and I recently went to the Asheville, North Carolina, area to visit my daughter Katie, son-in-law Ray, and our two grandsons; Jonathan (14 years old) and […]

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Customer service PR lessons; the good, bad, and the ugly ~ Part 1

Tweet Today’s part of this two part story is about the good…. Culinary customer service at its best… Who thought when I’d visit my kids I’d end up with a customer service story. Proving… you can take the wine PR person out of wine country, but you can’t take the PR out of the wine person. […]

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Trending PR, is this the way of the future or just a guise?

Tweet I got to thinking about an Email exchange that I had last week, and couldn’t help but ask myself if this was trending PR or not. I’m going to just share the exchange and you be the judge. INCOMING EMAIL: Editor Deadline: Need Holiday Recipes Hi Jo, My name is Bob and I’m with […]

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PR 101 ~ Personal emails are a true path

Tweet PR 101 I don’t get as many comments on my wine blog as I do private Emails… Why I don’t get as many comments on my wine blog as I do private Emails… I don’t write a blog to elicit extensive comments on what I’ve put out there. Controversial stories always elicits emotions and […]

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Reputation Management – PR 101

Tweet If someone has just had a very bad experience at – say – your hotel, how would you handle it? Try your utmost to make that person happy? Tell that person to “go find another hotel”? This just happened to my family members. And when I tried to call the hotel to get to […]

15

So you’re from the media, why should I care?

Tweet [This image is of Michael-David Winery’s tasting room. It exemplifies what I’ve been saying since the beginning of my wine career… A tasting room is a farm store. If we think of wineries as an agriculture stop along the way, we have a deeper understanding of the entire wine process. Since I’m mentioning Michael-David […]

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Wacky Peter Nowack, a wine professional with a razor sharp edge

Sorry, Peter, that I’ve called you “wacky.” I mean it the best possible way. When I’m dead and gone, I hope people refer to me as having been “wacky.”

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11th Annual Petite Sirah Symposium ~ Registration has begun ~ Sponsored by Concannon Vineyard

Tweet 11th Annual Petite Sirah Symposium ~ Registration has begun ~ Sponsored by Concannon Vineyard The Link For Registering The Day’s Agenda ELEVENTH ANNUAL SESSIONS, LUNCH & TASTING: Concannon Vineyard TUESDAY JULY 23, 2013 REGISTER NOW AGENDA 7:30 – 8:30 a.m. Registration & Continental Breakfast 8:30 – 8:40 a.m. WELCOME ~ John Concannon 8:40 – […]

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Winemaker trepidation is pretty common when it comes to wine writers + some advice

Tweet Winemaker trepidation is pretty common when it comes to wine writers Working with tons of winemakers, through my 20 years of being in the wine business, I’ve seen many winemakers fear what’s going to happen to their wines, once they’ve been sent for review. Tons of questions arise: What if I get a bad […]